Procedure for Requesting Reasonable Modification:

  1. Please submit all requests for reasonable modification or appeals to previous decision in writing to:

Siouxland Regional Transit System
Attn. Transit Director
1122 Pierce St.
PO Box 1077
Sioux City, IA 51102-1077

  1. A response and decision for the written request, complaint or appeal of previous decision will be made within two (2) business days – longer if additional information or clarification is required.
  2. Complaints will be adjudicated within two (2) business days by Siouxland Regional Transit System Administrators.
  3. APPEAL. An appeal decision may be made after conference with applicable agencies including the FTA Region VII Office, IDOT Office of Public Transit, the Siouxland Regional Transit System Administrators and/or Board of Directors, and other Human Service Entities. Response to an appeal will be rendered within ten (10) business days.

Complaint forms can be requested by writing the address listed above or downloaded below: